This Privacy Policy sets out how GRAVITY PIONEER ECOMMERCE LIMITED ("we", "us", "our") handles personal data obtained through your use of biazsbestseller.com (the "Website") and related services. It explains what information we collect, why we collect it, how it is used, and the rights available to you under applicable data protection laws.
When you interact with the Website, including browsing, placing an order, or contacting customer support, we collect certain information that allows us to operate the Website and provide our services. This includes personal details such as your name, email address, billing address, shipping address, and order information. Where you contact us, we also process the content of your communications so that we can respond and keep accurate records.
We also gather technical information automatically when you access the Website. This may include IP address, device type, browser type, operating system, pages visited, and approximate location derived from IP. This information is collected through cookies and similar technologies and is used to ensure the Website functions properly, to maintain security, to analyse performance, and to improve user experience.
Some personal data is received from third-party service providers that support our operations. These may include payment processors, hosting providers, logistics partners, and email or analytics services. Payment information is handled directly by authorised payment providers, and we do not store complete card details.
We process personal data primarily to fulfil our contract with you, including confirming orders, processing payments, arranging delivery, and handling returns and refunds. We also process data for legitimate business purposes such as fraud prevention, security monitoring, customer support, and service improvement. Where required, we process data to comply with legal obligations. In certain limited situations, we may rely on your consent.
Personal data may be shared with trusted third parties only where necessary for the purposes described above. We do not sell personal data. Where data is transferred outside the United Kingdom, appropriate safeguards are applied.
We retain personal data only for as long as reasonably necessary to meet operational, legal, and accounting requirements. Once data is no longer required, we take steps to delete or anonymise it.
You may have rights under data protection law, including the right to request access to your data, correction of inaccuracies, deletion, restriction of processing, objection to certain processing, and data portability. Requests may be submitted to vip@doventro.com.
The Website is not intended for children under 16, and we do not knowingly collect their personal data.
